If you have to cancel, at least 48 hours notice before the tour start time is required in order to receive a refund back to the original payment method. Guests requesting a refund less than 48 hours prior to the tour start time cannot be refunded or rescheduled due to advanced preparation and scheduling commitments for each tour. Guests who arrive late or don’t show will also not be refunded or rescheduled. Should we have to cancel a tour, you’ll be refunded in full.
Per industry standard, private tours are not refundable. We look forward to meeting you. Thanks for supporting our small business, local guides, and independent restaurants!